General Terms and Conditions for purchases in the online shop at [www.fresch-print.de]
§ 1 General, Scope of the GTC
1.1 All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (hereinafter "GTC") in their version valid at the time of the order.
1.2 The contracting party is [3d-Druck, Frederik Schatz, Ludwig-Jahn-Str. 5 64683 Einhausen] (hereinafter "Seller").
1.3 Customers within the meaning of these terms and conditions can be consumers (hereinafter "Customer"). Consumers within the meaning of the terms and conditions are natural persons who conclude contracts for a purpose that cannot be predominantly attributed to either their commercial or their professional activity.
§ 2 Conclusion of Contract, Formation of the Contract
2.1 The offers and product presentations do not constitute a binding offer. Only your order is a binding offer according to § 145 German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by e-mail. Upon acceptance of your order by us, you will receive an order confirmation by e-mail within 3 working days after receipt of your order, with which the contract is concluded.
2.2 If you have found the desired product, you can view it in more detail without obligation by clicking on the product name or the product image. By clicking the button [Add to Cart] you can add the item to the shopping cart. You can view the contents of the shopping cart at any time without obligation by clicking the button [Cart]. You can remove or change the products from the shopping cart again by clicking on the graphics [Change] and [Delete]. If you want to buy the products in the shopping cart, click the button [Proceed to Checkout] on the "Cart" page.
During the further ordering process, when making your first purchase, you set up a customer account with us and select the shipping and payment method. In the last step, under "Order Information", you will once again receive an overview of your order data and can review all details again and delete or change them under [correct]. You can also correct input errors by navigating backward in the browser or by canceling the order process and starting again from the beginning. To complete the purchase, you must accept our General Terms and Conditions and click the button [Buy]. This sends the order to us.
§ 3 Storage of the Contract Text
We store your order, the entered order data, and the entire contract text. We will send you an order receipt confirmation by e-mail, followed by an order confirmation OR an order receipt and order confirmation with all order data and the entire contract text.
§ 4 Right of Withdrawal for Consumers
The following right of withdrawal only applies to consumers in distance selling:
1. Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Name, address and, if available, telephone number, fax number and e-mail address) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods.
You only have to compensate for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
2. Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded,
Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
Contracts for the supply of goods if, due to their nature, they have been inseparably mixed with other goods after delivery,
Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts,
Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transport of goods, car rental services, supply of food and beverages and the provision of other services related to leisure activities, if the contract provides for a specific date or period for the performance.
§ 5 Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To
3d-Druck Frederik Schatz
Im Heidenfeld 20
64686 Lautertal (Odenwald):
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of
the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for communication on paper)
Date
(*) Delete as appropriate.
§ 6 Prices and Shipping Costs
All prices are exclusive of VAT (§19 UStG) plus shipping costs. We deliver with DHL or another provider of our choice.
§ 7 Payment Terms
7.1 Payment can be made optionally by advance payment via bank transfer, credit card (VISA, Mastercard), Sofortüberweisung, direct debit or invoice.
We reserve the right to exclude individual payment methods.
7.2 We reserve ownership of the purchased item until full payment of the invoice amount.
7.3 If payment is delayed, the purchase price shall bear interest at a rate of 5 percentage points above the base interest rate for the period of delay.
§ 8 Warranty
If you are a consumer, the warranty is provided in accordance with statutory provisions.
§ 9 Liability
We are liable without limitation for intent and gross negligence and according to the provisions of the Product Liability Act. In cases of slight negligence, we are liable for injuries to life, body and health of persons.
In other cases, we are only liable for slight negligence if essential contractual obligations are violated. Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose observance the contracting party relies. Liability for the violation of such an essential contractual obligation is limited to the typical damage foreseeable at the time of concluding the contract, based on the circumstances known at that time. This limitation of liability also applies in favor of our vicarious agents.
§ 10 Customer Service
For questions, complaints or claims, please contact us. You can reach us Monday – Friday between [8:30] AM and [5:00] PM at the telephone number [+4917622750630] or by e-mail at [frederik@fresch-print.de].
§ 11 Miscellaneous
11.1 The contract language is German.
11.2 The European Commission provides a platform for online dispute resolution (OS). This can be reached via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obliged to participate in a dispute resolution procedure before consumer arbitration boards.
11.3 If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. Insofar as the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
GTC: © RESMEDIA Mainz https://www.res-media.net
