General Terms and Conditions for purchases in the online shop at [www.fresch-print.de]
§ 1 General, Scope of the GTC
1.1 All deliveries and services are exclusively based on the following General Terms and Conditions (hereinafter referred to as "GTC") in the version valid at the time of the order.
1.2 The contractual partner is [3d-Druck, Frederik Schatz, Ludwig-Jahn-Str. 5 64683 Einhausen] (hereinafter referred to as "Seller").
1.3 Customers in the sense of these terms and conditions can be consumers (hereinafter referred to as "Customer"). Consumers in the sense of these terms and conditions are natural persons who conclude contracts for a purpose that can predominantly be attributed neither to their commercial nor their professional activity.
§ 2 Contract Conclusion, Formation of Contract
2.1 Offers and product presentations do not constitute a binding offer. Your order is a binding offer according to § 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by e-mail. Upon acceptance of your order by us, you will receive an order confirmation by e-mail within 3 working days of receipt of your order, with which the contract is concluded.
2.2 When you have found the desired product, you can view it in more detail without obligation by clicking on the product name or product image. By clicking the [Add to Cart] button, you can add the item to your shopping cart. You can view the contents of your shopping cart at any time without obligation by clicking the [Shopping Cart] button. You can remove or change products from your shopping cart by clicking the [Change] and [Delete] graphics. If you want to buy the products in your shopping cart, click the [Checkout] button on the "Shopping Cart" page.
In the course of the ordering process, you will set up a customer account with us for your first purchase and select the shipping and payment method. In the last step, you will receive an overview of your order data under "Order Information" and can review all details again and delete or change them under [Correct]. You can also correct input errors by navigating back in your browser or by canceling the ordering process and starting over. To complete the purchase, you must accept our General Terms and Conditions and click the [Buy] button. This will send the order to us.
§ 3 Storage of the Contract Text
We will store your order, the entered order data, and the entire contract text. We will send you an order confirmation by e-mail and then an order confirmation OR an order acknowledgment and order confirmation with all order data and the entire contract text.
§ 4 Right of Withdrawal for Consumers
The following right of withdrawal only applies to consumers in distance selling:
1. Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Name, address, and, if available, telephone number, fax number, and e-mail address) by means of a clear statement (e.g., a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
To comply with the withdrawal period, it is sufficient to send your notification of exercising the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we must refund to you all payments we have received from you, excluding the cost of delivery, without delay and in any event not later than fourteen days from the day on which we received the notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund. We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without delay and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall only be liable for any diminished value of the goods if this loss in value is due to handling of the goods that is not necessary to ascertain their nature, characteristics, and functioning.
2. Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods that can spoil quickly or whose expiry date would be quickly exceeded,
Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
Contracts for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature,
Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
Contracts for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts,
Contracts for the provision of accommodation services for purposes other than residential purposes, transport of goods, rental of motor vehicles, supply of food and beverages, and other leisure services if the contract provides for a specific date or period for the provision of such services.
§ 5 Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To
3d-Druck Frederik Schatz
Im Heidenfeld 20
64686 Lautertal (Odenwald):
Hereby, I/we (*) withdraw from the contract concluded by me/us (*) for the purchase
of the following goods (*) / provision of the following service (*)
Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
(*) Delete as applicable.
§ 6 Prices and Shipping Costs
6.1 All prices include the respective valid statutory value added tax of the country of dispatch or destination, plus shipping costs. For deliveries within the European Union, value added tax will be shown at the tax rate applicable in the respective country of destination and paid as part of the One-Stop-Shop (OSS) procedure. We ship with DHL or another provider of our choice.
6.2 Depending on the shipping destination, additional customs duties, import VAT, and other charges may apply – especially for deliveries to countries outside the European Union. These charges are not included in the purchase price or shipping costs and must be paid directly by the recipient to the responsible customs or transport office. Reimbursement of these charges by the seller is excluded. The customer is advised to inform themselves about the import regulations applicable in their country before placing an order.
§ 7 Payment Terms
7.1 Payment is made by advance payment via bank transfer, credit card (VISA, Mastercard), immediate bank transfer, direct debit, or invoice.
We reserve the right to exclude individual payment methods.
7.2 We reserve title to the purchased item until full payment of the invoice amount.
7.3 The purchase price shall be subject to interest at a rate of 5 percentage points above the base interest rate during the period of default, in the event of payment default.
§ 8 Warranty
If you are a consumer, the warranty is provided according to the statutory provisions.
§ 9 Liability
We are liable without limitation for intent and gross negligence and according to the provisions of the Product Liability Act. In cases of slight negligence, we are liable for injuries to life, body, and health of persons.
In other cases, we are liable for slight negligence only in the event of a breach of essential contractual obligations. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract and on whose fulfillment the contractual partner relies. Liability for breach of such an essential contractual obligation is limited to the contractually typical damage that we had to expect to arise at the time of the conclusion of the contract, based on the circumstances known at that time. This limitation of liability also applies to our vicarious agents.
§ 10 Customer Service
For questions, complaints, or claims, please contact us. You can reach us Monday – Friday between [8:30] AM and [5:00] PM at the telephone number [+4917622750630] or by e-mail at [frederik@fresch-print.de].
§ 11 Miscellaneous
11.1 The contract language is German.
11.2 The European Commission provides a platform for online dispute resolution (ODR). This can be accessed via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obligated to participate in a dispute resolution procedure of consumer arbitration boards.
11.3 If one or more provisions of these GTC are invalid, the contract shall remain valid in other respects. To the extent that the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
GTC: © RESMEDIA Mainz https://www.res-media.net
