General terms and conditions of business

General terms and conditions for purchases in the online shop at [www.fresch-print.de]

§ 1 General, scope of the General Terms and Conditions

1.1 All deliveries and services are carried out exclusively on the basis of the following general terms and conditions (hereinafter “GTC”) in the version valid at the time of the order.

1.2 The contractual partner is [3d-Druck, Frederik Schatz, Ludwig-Jahn-Str. 5 64683 Einhausen] (hereinafter “Seller”).

1.3 Customers within the meaning of these terms and conditions can be consumers (hereinafter “customer”). Consumers within the meaning of the terms and conditions are natural persons who conclude contracts for a purpose that cannot primarily be attributed to their commercial or professional activity.

§ 2 Conclusion of contract, conclusion of the contract

2.1 The offers and article presentations do not constitute a binding offer. Only your order is a binding offer in accordance with Section 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you a confirmation of order receipt by email. If we accept your order, you will receive an order confirmation by email within 3 working days of receipt of your order, with which the contract is concluded.

2.2 Once you have found the product you want, you can take a closer look at it without obligation by clicking on the product name or product image. By clicking the [Add to cart] button you can add the item to your shopping cart. You can view the contents of the shopping cart at any time without obligation by clicking on the [Shopping cart] button. You can remove or change the products from the shopping cart by clicking on the [Change] and [Delete] graphics. If you want to purchase the products in the shopping cart, click on the [Checkout] button on the “Shopping Cart” page.

During the further ordering process, you set up a customer account with us when you make your first purchase and select the shipping and payment method. In the last step, you will receive an overview of your order data under “Order information” and can check all the information again and delete or change it under [correct]. You can also correct input errors by navigating backwards in the browser or canceling the ordering process and starting again. To complete the purchase, you must accept our general terms and conditions and press the [Buy] button. This will send you the order to us.

§ 3 Storage of the contract text

We save your order, the order data you entered and the entire contract text. We will send you an order receipt confirmation and then an order confirmation OR an order receipt and order confirmation with all order data and the entire contract text by email.

§ 4 Right of withdrawal for consumers

The following right of withdrawal only applies to distance selling consumers:

1. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (name, address and, if available, telephone number, fax number and email address) of your decision by means of a clear statement (e.g. a letter sent by post or email). to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

2. Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

Contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded,

Contracts for the delivery of sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery,

Contracts for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery,

Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,

Contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts,

Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transport of goods, motor vehicle rental, supply of food and beverages and the provision of other services related to leisure activities, if the contract provides for a specific date or period for the provision.

§ 5 Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

At

3d printing Frederik Schatz

Ludwig-Jahn-Str.5

64683 Einhausen:

I/we (*) hereby revoke the purchase contract concluded by me/us (*).

the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper notification)

Date

(*) Delete what is not applicable.

§ 6 Prices and shipping costs

All prices do not include sales tax (§19 UStG) plus shipping costs. We deliver with DHL or another provider of our choice.

§ 7 Payment conditions

7.1 Payment can be made in advance by bank transfer, credit card (VISA, Mastercard), instant bank transfer, direct debit or on account.

We reserve the right to exclude individual payment methods.

7.2 We reserve ownership of the purchased item until the invoice amount has been paid in full.

7.3 The purchase price is subject to interest at the rate of 5 percentage points above the base interest rate when late payment occurs.

§ 8 Warranty

If you are a consumer, the warranty is in accordance with the statutory provisions.

§ 9 Liability

We are liable without limitation for intent and gross negligence and in accordance with the requirements of the Product Liability Act. In the event of slight negligence, we are liable for injuries to life, body and health of people.

In other cases, we are only liable for minor negligence if essential contractual obligations are breached. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract and whose compliance the contractual partner relies on. Liability in the event of a breach of such an essential contractual obligation is limited to the damage typical for the contract, which we had to expect when the contract was concluded due to the circumstances known at that time. This limitation of liability also applies to our vicarious agents.

§ 10 Customer service

If you have any questions, complaints or complaints, please contact us. You can reach us Monday - Friday between [8:30 a.m. and [5:00 p.m.] on the telephone number [+4917622750630] or by email at [frederik@fresch-print.de].

§ 11 Miscellaneous

11.1 The contract language is German.

11.2 The European Commission provides a platform for online dispute resolution (OS). This can be reached via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obliged to take part in a dispute resolution procedure conducted by consumer arbitration boards.

11.3 If one or more provisions of these General Terms and Conditions are ineffective, the rest of the contract remains effective. If the provisions are ineffective, the content of the contract is based on the statutory provisions.

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