General terms and conditions for purchases in the online shop at [www.fresch-print.de]
§ 1 General, Scope of the Terms and Conditions
1.1 All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (hereinafter "GTC") in the version valid at the time of the order.
1.2 The contractual partner is [3d-Druck, Frederik Schatz, Ludwig-Jahn-Str. 5 64683 Einhausen] (hereinafter “Seller”).
1.3 Customers within the meaning of these terms and conditions can be consumers (hereinafter "customer"). Consumers within the meaning of the terms and conditions are natural persons who conclude contracts for a purpose that cannot predominantly be attributed to their commercial or professional activity.
§ 2 Conclusion of contract, formation of the contract
2.1 The offers and article presentations do not constitute a binding offer. Only your order is a binding offer according to Section 145 of the German Civil Code (BGB), which we can accept. After sending the order, we will first send you an order confirmation by email. If we accept your order, you will receive an order confirmation by email within 3 working days of receiving your order, with which the contract is concluded.
2.2 When you have found the product you want, you can take a closer look at it without obligation by clicking on the product name or product image. You can put the item in your shopping cart by clicking on the [Add to cart] button. You can view the contents of your shopping cart at any time without obligation by clicking on the [Shopping cart] button. You can remove or change the products from your shopping cart by clicking on the [Change] and [Delete] graphics. If you want to buy the products in your shopping cart, click on the [Checkout] button on the “Shopping cart” page.
In the further course of the ordering process, you set up a customer account with us for your first purchase and select the shipping and payment method. In the last step, you will receive an overview of your order data under "Order information" and can check all details again and delete or change them under [correct]. You can also correct input errors by navigating backwards in the browser or canceling the ordering process and starting again from the beginning. To complete the purchase, you must accept our general terms and conditions and press the [Buy] button. This sends the order to us.
§ 3 Storage of the contract text
We save your order, the order data entered and the entire contract text. We will send you an order confirmation by email and then an order confirmation OR an order confirmation and order confirmation with all order data and the entire contract text.
§ 4 Right of withdrawal for consumers
The following right of withdrawal only applies to consumers in distance selling:
1. Cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us (name, address and, if available, telephone number, fax number and email address) by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs, promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
2. Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded,
Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
Contracts for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,
Contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
Contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts,
Contracts for the provision of services in the field of accommodation for purposes other than residential purposes, transport of goods, rental of motor vehicles, supply of food and beverages and the provision of other services related to leisure activities, where the contract provides for a specific date or period for the provision of such services.
§ 5 Sample Cancellation Form
(If you want to cancel the contract, please fill out this form and send it back.)
To
3D printing Frederik Schatz
Im Heidenfeld 20
64686 Lautertal (Odenwald):
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase
the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
Date
(*) Delete as appropriate.
§ 6 Prices and Shipping Costs
All prices are exclusive of VAT (§19 UStG) plus shipping costs. We deliver with DHL or another provider of our choice.
§ 7 Terms of Payment
7.1 Payment can be made either in advance by bank transfer, credit card (VISA, Mastercard), by direct transfer, by direct debit or on account.
We reserve the right to exclude individual payment methods.
7.2 We reserve title to the purchased item until the invoice amount has been paid in full.
7.3 Upon the occurrence of default in payment, the purchase price shall be subject to interest at a rate of 5% above the base interest rate during the period of default.
§ 8 Warranty
If you are a consumer, the warranty is provided in accordance with the statutory provisions.
§ 9 Liability
We are liable without limitation for intent and gross negligence and in accordance with the provisions of the Product Liability Act. In the case of slight negligence, we are liable for injuries to life, body and health of persons.
In other cases, we are only liable for minor negligence in the event of a breach of essential contractual obligations. Essential contractual obligations are those whose fulfilment enables the proper execution of the contract and on whose compliance the contractual partner relies. Liability in the event of a breach of such essential contractual obligations is limited to the damage typical of the contract, the occurrence of which we had to expect when concluding the contract based on the circumstances known at that time. This limitation of liability also applies to our vicarious agents.
§ 10 Customer Service
If you have any questions, complaints or claims, please contact us. You can reach us Monday - Friday between [8:30] and [17:00] by phone at [+4917622750630] or by email at [frederik@fresch-print.de].
§ 11 Miscellaneous
11.1 The contract language is German.
11.2 The European Commission provides a platform for online dispute resolution (ODR). This can be accessed via the following internet address: https://ec.europa.eu/consumers/odr/. We are not willing or obliged to participate in a dispute resolution procedure of the consumer arbitration boards.
11.3 If one or more provisions of these General Terms and Conditions are invalid, the remainder of the contract shall remain valid. To the extent that the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
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