Shipping Conditions

We ship exclusively with DHL and their international partners. As we carry various product sizes, shipping costs are calculated based on whether your order needs to be sent as compact merchandise mail (or small parcel) or as a parcel.

Germany

• DHL Small Parcel: 3–6 business days* – €3.95 (Free shipping on orders over €50.00)

• DHL Parcel Shipping: 2–4 business days* – €6.19

EU (European Union)

• DHL Merchandise Mail International: 4–12 business days* – €8.90 (Free shipping on orders over €50.00)

• DHL Parcel (EU Fast): 2–6 business days* – €19.90

International (Worldwide)

We ship to countries including: Australia, Hong Kong, Japan, Canada, Philippines, USA, United Arab Emirates.

• DHL Merchandise Mail International (Asia): €12.50 (Free shipping on orders over €80.00)

• DHL Merchandise Mail International (Other Countries): €12.50 (Free shipping on orders over €50.00)

United States (USA)

• DHL Parcel International: €32.00 (Free shipping on orders over $120.00) (Please note: Merchandise mail shipping is not possible to the USA. Only parcel shipping is available for orders to the USA.)

Please note: As our cases are manufactured using 3D printing, there may be isolated cases of shipping delays of a few days if the ordered case needs to be produced first.

Customs and Import Duties

Depending on the shipping destination, additional customs duties, import VAT, and other charges may apply – especially for deliveries outside the EU. These fees are not included in the purchase price or shipping costs and must be paid by the recipient directly to the responsible customs or transport office. We do not offer refunds for these fees. Please inform yourself about the import regulations applicable in your country before placing your order.

Returns

The goods can be returned within 20 days of receipt. The customer bears the return shipping costs. Please send returns to the following address:

Return Address:

3D-Druck, Frederik Schatz

Im Heidenfeld 20

64686 Lautertal (Odenwald)