1. Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Name, Address and, if available, Telephone number, Fax number and E-mail address) by means of a clear statement (e.g., a letter or email sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.
To comply with the withdrawal period, it is sufficient to send your notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed of your withdrawal from this contract. We will use the same means of payment as you used for the initial transaction for this reimbursement, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You shall return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct costs of returning the goods.
You shall only be liable for any diminished value of the goods if this diminished value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods.
2. Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods that may spoil quickly or whose expiry date would be quickly exceeded,
Contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
Contracts for the supply of goods if, after delivery, they are inseparably mixed with other goods by reason of their nature,
Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,
Contracts for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts,
Contracts for the provision of services in the field of accommodation other than for residential purposes, transport of goods, rental of motor vehicles, supply of food and beverages, and other services related to leisure activities, if the contract provides for a specific date or period for the provision thereof.
§ 5 Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To
3d-Druck Frederik Schatz
Im Heidenfeld 20
64686 Lautertal (Odenwald):
Hereby I/we (*) withdraw from the contract concluded by me/us (*) for the purchase
of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notified on paper)
Date
(*) Strike out what is not applicable.
