Return and Refund Policy
Returns and Refunds Policy
At Fresch-Print, we want you to be completely satisfied with your purchase. If you're not happy with your item, we offer an easy return and refund process. Please read our return policy carefully to understand the terms and conditions.
Conditions for returns
- Items can be returned within 20 days of receiving the order.
- The product must be unused and in perfect condition .
- Custom-made or personalized products are not returnable unless they are defective.
Return process
- Contact us – Please contact us before returning the item at frederik@fresch-print.de with your order number and the reason for the return.
- Return Shipping – Buyer is responsible for return shipping costs. Please use a secure shipping method to ensure the item arrives undamaged.
- Inspection & Refund – After receiving and inspecting the return, we will refund the amount to the original payment method used.
exchange
An exchange is only possible if the product is faulty or was delivered incorrectly. Please contact us if you have received a damaged or incorrect product.
refunds
- Refunds will be processed within 20 days of receipt and inspection of the return.
- Shipping costs are non-refundable unless the product is faulty or was delivered incorrectly.
Return address
Fresh Print
Frederik Schatz
Im Heidenfeld 20
64686 Lautertal (Odenwald)
Germany
If you have any further questions about returns or refunds, please contact us at frederik@fresch-print.de . We'll be happy to help!
Let customers speak for us
from 141 reviewsPasser fantastisk.
Nem montering og afmontering når computeren skal rengøres, men sidder stadig super godt fast under brug 👌👌
Passt super auf den Luna 2.0 und trifft farblich genau den Ton.Vielen Dank
Ein von Anfang an gelungener Bestellvorgang !!
Perfetto è cio che cercavo..calza alla perfezione sul computer Ratio iX3M 2.. Grazie
Fits perfect, strong material and looks good!
Perfekt! Wie schon die erste Hülle für meinen EON Core. Das war noch zu Anfangszeiten.
Very good indeed!Very good indeed!
Super objet. S adapte parfaitement
Sehr zuvorkommend, Top Ware. Gerne wieder!
Très bon produit et livraison rapide